How can we help you?
How does payment by invoice work with Klarna?
It’s all based on a simple principle: after making a purchase, you have 30 days to pay the invoice. You only pay once you have received the goods. Take your time shopping, finalise your order, then check the products in the comfort of your own home. The invoice is sent by email. Where the delivery and invoice address are the same, it is enclosed with the goods. Please note that Klarna is an independent payment service provider. We are unable to intervene if your payment is refused by Klarna. If you experience repeated problems when buying goods using the Klarna payment method, please contact their customer services dept.
For further information, please see here
Contact and help
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team: