How can we help you?
Can I wash my pack in the washing machine?
No! Never machine wash your pack and do not use stain removers! This can lead to damage of the coating!
Cleaning:
Use a soft sponge and the UNIVERSAL CLEANER PLUS in order to clean the fabric of your pack/bag or a mild soapy solution.
Drying:
It is extremely important to allow the pack to dry thoroughly after cleaning before it is packed and stored again, in order to prevent mould and mildew.
Contact and help
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team: